FAQ

The Augustin Hotel is located in the heart of Brussels, at 25-31 Avenue de Stalingrad, just a 5-minute walk from the famous Grand-Place and Manneken-Pis, two must-see landmarks of the Belgian capital.

The hotel is also easily accessible from Brussels-Midi Station, which is less than a 10-minute walk away. It is also possible to reach the station in less than 9 minutes by taking tram 10 from the Anneessens stop to Brussels-Midi Station.

The Augustin Hotel is located just a 15-minute walk from Brussels-Midi Station.

You can also reach the station in less than 10 minutes by public transport from the Anneessens tram stop, taking tram line 10 or 4 to the Gare du Midi stop.

The Augustin Hotel is located just 11 minutes by public transport from Brussels-North Station, taking tram line 4 or 10 from Anneessens station to Gare du Nord station.

The Augustin Hotel is located in a quiet and historic district of Old Brussels, close to the city’s main tourist attractions.

Yes, the hotel offers easy access to public transport, with several train stations and tram stops within walking distance.

Lemonnier station, served by tram lines 4, 10, 51 and 82, is less than a 5-minute walk from the hotel.

De Brouckère station, served by tram lines 1, 4, 5 and 10, is less than a 15-minute walk from the hotel.

Brussels-Midi Station, served by metro lines 2 and 6, as well as tram lines 3, 4, 32, 51, 81 and 82, is just a 10-minute walk from the hotel. This station provides easy access to all areas of Brussels and beyond.

Finally, Brussels-North Station is served by tram lines 4, 10, 25 and 55.

The hotel is ideally located for easy access to Brussels’ main railway stations by public transport or on foot.

Brussels-Midi Station can be reached in less than 12 minutes from Anneessens station by taking tram line 4 or 10 to Gare du Midi.

Brussels-North Station can also be reached in less than 12 minutes from Anneessens station, by taking tram line 4 or 10 to Gare du Nord, or in 14 minutes from Chapelle stop, by taking bus line S1 to Brussels-North.

Finally, Brussels-Central Station can be reached in approximately 8 minutes from Chapelle stop by taking bus line S1 to Brussels-Central, or in less than 15 minutes on foot from the hotel.

The hotel is easily accessible from the Paris airports. It is also possible to book a paid taxi through the reception. We recommend making the reservation at least one week in advance.

From Brussels Airport (Zaventem – BRU), you can take the IC train from Brussels Airport-Zaventem to Brussels-North, then take tram line 4 to Anneessens. The journey takes approximately 40 minutes.

From Brussels South Charleroi Airport (CRL), you can take the Flibco bus 12 from Charleroi Airport to Brussels Midi / Brussels South West, then take the S1 train to Chapelle. The journey takes approximately 1 hour 10 minutes to 1 hour 20 minutes.

The Augustin Hotel enjoys an ideal location for easily exploring the historic centre and the main tourist attractions of Brussels, either on foot or by public transport.

Manneken-Pis, one of Brussels’ most famous symbols, is just an 8-minute walk from the hotel.

Brussels city centre, less than a 10-minute walk away, provides easy access to the Pentagone, the name given to the historic city centre.

At the heart of the Pentagone lies the Grand-Place, which is less than a 10-minute walk from the hotel. Considered the historical, geographical and cultural heart of Brussels, it is world-renowned for its architectural and ornamental richness. It is surrounded by landmarks including the Town Hall, the King’s House and the guildhalls. Numerous cultural and festive events are held there throughout the year, such as the famous Flower Carpet, which is installed every two years in mid-August.

Around a 15-minute walk from the hotel, you can also discover the Sablon district, renowned for its elegance and refined atmosphere. Along the way, you can visit the Church of Our Lady of Sablon, the Petit Sablon square with its 48 bronze statues, as well as the Grand Sablon square, known for its historic houses, art galleries and weekend antiques market.

You can also take a stroll along the picturesque Rue de Rollebeek, lined with terraces and traditional old inns, before taking a break in Egmont Park, a pleasant and peaceful green space away from the main boulevards.

The Royal Palace of Brussels and its gardens can be reached in less than 20 minutes by public transport from the hotel. From the Manneken-Pis stop, you can take bus line 95 to the Royale stop, providing easy access to the Royal Palace and its gardens.

Yes, all our rooms are equipped with air conditioning and offer excellent soundproofing to ensure a comfortable stay in the heart of Brussels.

The hotel offers a wide range of fully renovated rooms, including Classic Double Rooms, Deluxe Double Rooms, and Quadruple Family Rooms. This variety caters to the needs of a diverse clientele, including couples, families and business travellers.

They are designed to ensure a comfortable stay. They are equipped with soft duvets and pillows, a desk, a telephone, a luggage rack, a safe, as well as heating and air conditioning.

Each room also features a flat-screen LCD TV with national and international channels, a minibar, and complimentary tea and coffee-making facilities. A complimentary bottle of water is also provided every day.

The bathrooms are equipped with a bathtub or shower, a hairdryer, a magnifying mirror and a shaver socket. L’Occitane toiletries are provided, including shower gel, shampoo and conditioner, as well as body lotion and hand cream depending on the room category.

Bathrobes and slippers are also available in certain room categories. A Nespresso coffee machine is available depending on the room category.

Ironing facilities can be provided upon request.

Finally, an extra bed can be added upon request for a third guest, depending on the room category and availability.

Yes, a baby cot is available free of charge upon request for children aged 0 to 2.

Subject to availability and depending on the room category selected, a single bed can also be added to the room for an additional charge.

The Augustin Hotel does not offer rooms adapted for guests with reduced mobility.

Check-in is available from 3:00 p.m. and check-out is until 12:00 p.m.

Subject to availability and upon prior request, an early check-in or late check-out may be arranged for an additional fee.

The reception is open 24/7, with a multilingual team at your disposal. For any request or to contact the reception directly, you can call +32 2 548 98 38 or send an email to book@theaugustin.com.

Yes, you can leave your luggage at the hotel before check-in or after check-out, allowing you to make the most of your stay in Brussels with complete freedom.

The tourist tax applicable in 2026 for a 4-star hotel is €5.60 per room per day.

Yes, high-speed Wi-Fi is available free of charge throughout the hotel.

The Augustin Hotel does not have private parking on site. However, secure paid public car parks are available nearby, such as the Rouppe-Fontainas car park, located at Bd Maurice Lemonnier 10, 1000 Brussels, just a 5-minute walk from the hotel.

Yes, pets are welcome at the hotel, but are only permitted in the rooms, for an additional fee of €25 per night.

Pets are not allowed in the "The Augustino" lounge bar and its outdoor terrace, the wellness area, the fitness room, or the breakfast room.

The Augustin Hotel has two fully functional elevators.

Yes, The Augustin Hotel can arrange paid taxi transfers upon request to or from Brussels Airport (Zaventem – BRU) and Brussels South Charleroi Airport (CRL).

To find out the rates and make a reservation, you can contact the reception at +32 2 548 98 38 or by email at book@theaugustin.com.

For transfers to or from the airports, we recommend booking at least one week in advance to ensure that your pick-up and journey can be arranged under the best possible conditions.

For journeys within Brussels, it is not necessary to book in advance. You can simply contact the reception 10 to 15 minutes before your departure so that a taxi can be ordered. The fare is determined directly by the driver and depends in particular on the duration of the journey.

Breakfast is served as a continental buffet, offering a wide selection of products and regional specialities such as waffles and crêpes, from 7:00 a.m. to 10:00 a.m. on weekdays and from 7:00 a.m. to 10:30 a.m. on weekends.

When breakfast is not included, it is available at a rate of €19 per day and per person.

The buffet breakfast is not systematically included and may be offered at an additional charge of €19 per person per day. It may be included or offered free of charge in some of our offers available on our official website.

The Augustin Hotel has a lounge bar called "The Augustino", as well as an outdoor terrace. We offer a selection of hot and cold drinks.

The Augustin hotel does not offer room service.

The Augustin Hotel has a wellness area that is freely accessible to hotel guests from 7:00 a.m. to 11:00 p.m. This area includes a hammam, a sauna and a fitness room.

Access to the fitness room is free and does not require a reservation. To use the hammam and sauna, a prior reservation with the reception is required.

Towels and bottles of water are provided in the fitness room. Slippers are available in the rooms, and bathrobes can be requested from the reception.

The Augustin Hotel is perfectly suited to family stays. Completely renovated, the hotel offers 25 m² Quadruple Family Rooms, providing a comfortable space for up to 4 guests.

Its location in the heart of Brussels is also a real advantage for families. Many tourist attractions can be easily reached on foot from the hotel, including Manneken-Pis, just an 8-minute walk away, as well as the historic city centre and the Grand-Place, less than a 10-minute walk away.

Around a 15-minute walk from the hotel, you can also discover the Sablon district, with the Church of Our Lady of Sablon, the Petit Sablon square, the Grand Sablon square and Egmont Park.

With its spacious family rooms, complete renovation and proximity to Brussels’ main tourist attractions, The Augustin Hotel is an ideal place to discover the Belgian capital with your family.

The Augustin Hotel is particularly well suited to business stays thanks to its strategic location in the heart of Brussels and its facilities designed for the comfort of business travellers.

The rooms feature high-end bedding, a functional desk and a television, allowing guests to work or relax in a comfortable environment.

The hotel is located in close proximity to Brussels-Midi Station, a major advantage for business travel. The station is served by Eurostar trains, providing easy connections to London, France, the Netherlands and Germany.

The hotel also enjoys a prime location close to Brussels’ main business districts, particularly the European Quarter, home to the European Commission and the European Parliament, as well as several office areas in the city centre, all easily accessible within a few minutes on foot or by public transport.

After a day of work, guests can enjoy the hotel’s facilities and unwind in the wellness area, which includes a fitness room, hammam and sauna.

The hotel also features a lounge bar, ideal for enjoying a drink and exchanging ideas in a pleasant atmosphere. USB-C and standard power outlets are available to conveniently recharge your devices. An outdoor terrace also provides the perfect setting to relax in the fresh air.

Thanks to its proximity to Brussels’ main railway stations and business districts, its comfortable rooms, wellness facilities, lounge bar and outdoor terrace, The Augustin Hotel is an ideal choice for business travellers looking to combine efficiency, comfort and relaxation during their stay.

The Augustin Hotel is perfectly suited to romantic getaways for two. Completely renovated, the hotel combines Art Deco-inspired décor with modern amenities, creating an elegant, warm and intimate atmosphere.

The rooms feature high-end bedding and bathrooms equipped with either a shower or a bathtub, providing all the comfort needed to fully enjoy a stay for two.

For a relaxing moment, you can enjoy the hotel’s wellness area, which includes a hammam and a sauna, before meeting at the lounge bar for a drink. Its outdoor terrace also offers the opportunity to enjoy a pleasant moment in a quieter and more convivial setting.

To celebrate a special occasion or personalise your stay, the hotel can also arrange, upon request and at an additional charge, special touches in your room, such as floral arrangements, chocolates or other surprises.

The hotel’s location is also ideal for a romantic getaway in Brussels. The Grand-Place, Manneken-Pis and the historic city centre are all easily accessible on foot, allowing you to discover the city together and enjoy its charming streets, squares and many inviting venues.

The Sablon district, with the Church of Our Lady of Sablon, the Grand Sablon square and the Petit Sablon square, is also within walking distance of the hotel.

Thanks to its complete renovation, Art Deco atmosphere, high-end bedding, wellness area with hammam and sauna, lounge bar and terrace, as well as its proximity to Brussels’ main tourist attractions, The Augustin Hotel is an ideal choice for a romantic weekend for two.

The Augustin Hotel has been awarded the Green Key ecolabel since 2024. This label recognises establishments committed to an environmental approach and implementing concrete actions in favour of more responsible tourism.

Reservations can be made via the hotel’s official website, by phone or by email in order to benefit from the best available rate online.

For any reservation or request for information, you can call +32 2 548 98 38 or send an email to book@theaugustin.com.

Booking through the official website, by email or by phone gives access to the best available rates and offers, as well as additional benefits.

Choosing The Augustin Hotel means enjoying an ideally located address in the heart of Brussels, offering an excellent balance between location, comfort and services. Completely renovated, the hotel combines an elegant atmosphere with modern amenities in a pleasant and welcoming setting.

Its location is a real advantage for discovering Brussels. The Grand-Place and the historic city centre are less than a 10-minute walk away, as is Manneken-Pis, located just 8 minutes on foot from the hotel. The Sablon district is also around a 15-minute walk away, while the Royal Palace and its gardens can be easily reached by public transport.

The hotel is also particularly convenient for business travel thanks to its proximity to Brussels’ main railway stations, especially Brussels-Midi Station, as well as the main business districts and the European Quarter.

For travellers looking to relax, the hotel offers a wellness area with a fitness room, hammam and sauna, as well as a lounge bar and an outdoor terrace. The rooms also provide high-quality comfort, with high-end bedding, a functional desk and modern amenities.

The Augustin Hotel also offers 25 m² Quadruple Family Rooms, suitable for family stays, as well as services that allow guests to personalise special occasions, particularly for romantic getaways.

Thanks to its complete renovation, central location, comfort, relaxation areas and services suited to business travellers, families and couples alike, The Augustin Hotel is an ideal place to fully enjoy Brussels.